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Setup Manager Access

Discussion in 'Installation / Upgrade Questions' started by Pinger, Oct 7, 2005.

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  1. Pinger

    Pinger New Member

    Brian,
    After completing an Upgrade from 6.2.12 to 6.3.0 and attempting to run the Setup Manager as the administrator the following was displayed.

    Only Master Administrators can log into the Setup Manager!


    The username and password used where those of the Master Administrator, as you would expect after an upgrade all calendar functionality has ceased until the setup manager completes it's updates.
     
  2. Brian

    Brian EPC Developer Staff Member

    Please check the config.inc.php file and verify the master administrator's user name and password.
     
  3. Pinger

    Pinger New Member

    Master Admin Password

    Brian,
    The username and password in the config.inc.php file is the same as that entered at the login to the Setup Manager.
     
  4. Brian

    Brian EPC Developer Staff Member

    Please open a support ticket with the link to your Setup Manager and attach your config.inc.php file. I'll take a look...
     
  5. Pinger

    Pinger New Member

    Support Ticket Open

    Brian,
    The Support Ticket has been opened and info attached as requested
     
  6. Pinger

    Pinger New Member

    Full functionality returned

    Brian,
    All is now well, I have seen where the issue was with the duplicate user. As all ways your support has been prompt and decisive, many thanks.

    :clap:
     
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